REFUND POLICY

Refund Policy

We stand by our services with a transparent and fair refund policy. Your satisfaction is our priority.

📅 Effective Date: January 1, 2026
🔄 Last Updated: February 17, 2026
⚖️ Version: 3.1
💰

100% Satisfaction Guarantee

If we don’t deliver as promised, we’ll refund your money. No questions asked.

⏱️

7-Day Refund

Full refund within 7 days of payment if service not started

🔄

Partial Refund

Pro-rata refund for work in progress

❌

No Refund

After service completion or government fees paid

📞

Easy Process

Single call/email to initiate refund

✅

Eligible for Refund

You may be eligible for a refund in these cases:

  • ✓ Service Not Started: Full refund within 7 days of payment
  • ✓ Service Delay: If we miss deadline by >7 days without notice
  • ✓ Duplicate Payment: If you accidentally paid twice
  • ✓ Service Not Possible: If we cannot provide the service
  • ✓ Withdrawal within 24h: Full refund if cancelled within 24 hours

✅ Refunds are processed within 5-7 business days

❌

Not Eligible for Refund

Refund cannot be provided in these cases:

  • ⚠️ Service Completed: After final delivery of documents
  • ⚠️ Government Fees Paid: GST, trademark, ROC filing fees (non-refundable)
  • ⚠️ Incorrect Information: If you provided wrong details
  • ⚠️ Change of Mind: After work has commenced (>24 hours)
  • ⚠️ Rejection by Govt: Due to your eligibility issues

⚠️ Government fees are never refundable

📋

Service-Specific Refund Terms

Service Refund Eligibility Government Fees Cancellation Period
GST Registration Partial (before application) Non-refundable 48 hours
ITR Filing Not eligible after filing N/A 24 hours
Trademark Registration Before examination Non-refundable 7 days
Private Limited Registration Before DIN filing Non-refundable 48 hours
LLP Registration Before DPIN filing Non-refundable 48 hours
GST Return Filing After filing N/A 24 hours
Notice Handling Before reply drafted N/A 24 hours

📌 Government fees paid to GSTN, MCA, Trademark Registry are strictly non-refundable as per government rules.

⏳

Refund Process Timeline

1

Submit Refund Request

Email us at refunds@compliaid.in or call 0120-4362389 with your payment details and reason for refund.

Same day
2

Verification

Our team verifies your request and checks eligibility as per policy. We may contact you for additional information.

24-48 hours
3

Approval

If approved, we send confirmation and initiate refund process.

Within 48 hours
4

Refund Processing

Refund credited to original payment method. Bank processing time may apply.

5-7 business days

✅ Total time from request to refund: 7-10 business days

🧮

Partial Refund Calculation

For work in progress, partial refund is calculated as:

📊 Work Not Started: 100% refund (minus payment gateway charges)
📋 Documentation Phase: 75% refund
⚙️ Processing Phase: 50% refund
✅ Final Review: 25% refund
📤 Submitted/Filed: No refund

📌 Payment gateway charges (2-3%) are deducted from all refunds.

🚫

Cancellation Policy

⏰ Within 24 hours: Full refund, no questions asked
📅 24-48 hours: 75% refund if work not started
📋 After documentation: 50% refund
⚙️ After processing start: 25% refund
✅ After submission: No refund

To cancel a service, email us with your order details.

Frequently Asked Questions

❓

How long does refund take?

Refunds are processed within 5-7 business days after approval. Total time from request to credit is 7-10 business days depending on your bank.
❓

Are government fees refundable?

No. Government fees paid to GSTN, MCA, Trademark Registry, etc. are non-refundable as they are remitted to government accounts.
❓

Can I get refund if my application is rejected?

If rejection is due to your eligibility or incorrect information provided by you, no refund. If rejection is due to our error, full refund will be provided.
❓

How do I request a refund?

Email us at refunds@compliaid.in with your payment details (order ID, transaction ID, UTR number) and reason for refund. You can also call us at 0120-4362389.
❓

Will I get refund in same payment method?

Yes, refund is processed to the original payment method whenever possible. For UPI/card payments, refund goes back to same source.
💰

Refund Related Queries?

Our accounts team is ready to assist you with any refund questions:

📧 refunds@compliaid.in
📞 0120-4362389
💬 WhatsApp: +91 9810225019
⏱️ Refund requests are processed within 48 hours of approval. For urgent queries, please mention “URGENT REFUND” in subject line.

📍 Plot No. 46A, Between Gali No. 6 & 7, Main Movie Magic – Gurudwara Road, Indrapuri Ext., Loni, Ghaziabad – 201102